Privacy Policy

ThePulse Creative Solutions

Effective 15 September 2026

At ThePulse Creative Solutions ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide through forms on our website (e.g., newsletter signup, contact form).
• Technical Data: IP address, browser type, and version, time zone setting, and location, operating system, and platform.
• Usage Data: Information about how you interact with our website, including clicks, page views, and navigation patterns.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: Process and manage requests or communications you submit to us, including inquiries about our services or subscribing to our newsletter.
• For Analytics: Monitor and analyze usage trends, to improve the functionality and performance of our website and services.
• Marketing: Send promotional emails related to our services and blog posts, if you have opted into our newsletter.

3. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers to facilitate our services, such as hosting, analytics, and email marketing platforms.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of ThePulse Creative Solutions.

4. Cookies

We use cookies to enhance your experience on our website. These small data files are stored on your browser to collect certain information about your visit. You can manage or disable cookies through your browser settings.

• Types of Cookies:
  • Essential Cookies: Required for the website’s basic functions.
  • Performance Cookies: Help us analyze how users interact with our website.

5. Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request details of the personal data we hold about you.
• Correction: You may ask us to update or correct inaccurate information.
• Deletion: You may request that we delete your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at [email protected], or by post at ThePulse Creative Solutions, Riverside, California 92505.

Nerve, and the information we receive from Google

9. About Nerve

Nerve by ThePulse Creative is the client platform operated by ThePulse Creative Solutions. Our clients use it to manage their website content, read the enquiries their website receives, publish posts, and see how their site is performing. Access is by invitation only and accounts are created by us; there is no public signup.

Signing in to Nerve does not use a Google account. Nerve accounts use an email address and a password. Sections 10 to 17 apply only to clients who have chosen to connect a Google account, which is optional.

Where these sections describe information received from Google, they apply only to that information. Sections 1 to 8 describe the separate information we collect from visitors to our own website.

10. Connecting a Google account is optional

Nerve can show you your Google Search Console and Google Analytics figures alongside everything else, so your reporting is in one place. To do that, you connect your own Google account from the Connections screen inside Nerve, and Google asks you to approve it.

This is optional. Nerve works fully without it and nothing else in the platform depends on it. We never ask for, receive, or hold your Google password.

11. What we ask Google for

We request four permissions and no others. The last two are read only, and they do not permit us to change, add or delete anything in your Google account.

• Your Google account's email address and basic identity (openid, email)
• Read only access to Google Search Console (https://www.googleapis.com/auth/webmasters.readonly)
• Read only access to Google Analytics (https://www.googleapis.com/auth/analytics.readonly)

12. What we actually receive

Three kinds of information:

a. Who is connected. The email address of the Google account you connected, so the Connections screen can show you which account is in use and so that reconnecting replaces the right one.

b. What you have access to. When you open the Connections screen, Nerve asks Google for the list of Search Console sites and Google Analytics properties your account can reach, so you can choose which ones belong to which of your websites. That listing includes the addresses and names of those sites and properties, the names of the Analytics accounts they sit under, and the level of access your Google account holds on each. This happens while you are looking at the screen, not on a schedule.

c. Your figures. Once you have chosen a property, and only for the properties you chose:

• From Google Search Console, by date: the search terms people used, the pages of your site that were shown, how many times each was shown, how many times it was clicked, and its average position in the results.
• From Google Analytics, by date: how many visits your site had, how many of those were engaged, how long a visit lasted on average, which channels and sources people arrived from, which pages they landed on, and counts of the actions they took, such as form sends and call button presses.

These are counts and totals about your own website. Google does not give us, and we do not ask for, the names, email addresses or other identifying details of the people who visited your site.

13. How we use it

Only to provide and improve the reporting you see in Nerve. Specifically:

• To draw the charts and tables on your own screens inside Nerve.
• To include your headline figures in the plain English summary email we send you once a month.
• To help you when you ask us a question about your reporting.

We do not use it for advertising of any kind, including retargeting and personalised or interest based advertising. We do not sell it, and we do not transfer it to data brokers or information resellers. We do not use it for credit or lending decisions. We do not send it to any artificial intelligence service and we do not use it to train or improve any artificial intelligence model.

14. When it is read, and by whom

Your figures are refreshed by an automated job that runs once a night. The property listing described in section 12b is fetched while you have the Connections screen open. Nothing else contacts Google on your behalf.

Your figures are visible inside Nerve to you, to anyone you have invited to your own account, and to ThePulse Creative Solutions staff who support your account. Our staff may look at them when you ask us for help, when we are investigating a fault, or where the law requires it. Nobody reads them for any other purpose.

15. How we store and protect it

The permission Google gives us is a key, not your password. We store that key encrypted. It is never shown on any screen, never written into our logs, and never returned by any of our programming interfaces. It is used for one thing: asking Google for your figures.

Your figures are stored in our database, which is hosted in the United States. Access to Nerve requires a password, and what each person can see is limited to the businesses they have been given access to.

16. Who else it touches

We do not sell your information and we do not share it for anyone else's purposes. It necessarily passes through the companies that run Nerve for us, each of which holds it only to provide that service:

• our application hosting provider, Vercel
• our database hosting provider, Supabase
• an error monitoring service, which receives fault reports
• our email delivery provider, which sends you the monthly summary containing your headline figures

We may also disclose information if required by law, or to protect the rights, property or safety of ThePulse Creative Solutions.

17. How long we keep it, and how to have it removed

Detailed records, meaning the individual search terms and the individual action counts, are deleted automatically 36 months after the day they describe. Day by day totals for your site are kept for as long as your account is open, because a report is only useful if it has history behind it.

You can stop the collection at any time, in either of two ways, and either one is enough:

• In Nerve, open Connections and press Disconnect Google. We ask Google to cancel the permission, and we delete the stored key from our system. If Google cannot be reached at that moment we still delete the key, so nothing of yours is left behind on our side.
• In your own Google account, at myaccount.google.com/permissions, remove Nerve by ThePulse Creative.

Disconnecting stops any further collection. The figures already collected stay in your reports unless you ask us to remove them. To have them deleted, email [email protected] and say so. We will acknowledge your request and confirm when it is done.

18. Changes to these sections

If we change the way Nerve uses information received from Google, we will update this page with a new effective date and contact every client who has a Google account connected.

19. Limited Use

Nerve by ThePulse Creative's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.